NOVOTRACK: Integrity in Business and Service to Consumers

NOVOTRACK: Integrity in Business and Service to Consumers

Summary

NOVOTRACK has been committed to creating environmentally-friendly, safe, and professional sports environments with high-quality products and services. They strictly adhere to consumer protection laws, product quality laws, and regulations to ensure the highest level of consumer satisfaction. Their commitment to honesty and social responsibility drives their success as an industry leader.

NOVOTRACK: Integrity in Business and Service to Consumers
Integrity in Business and Service to Consumers
For many years, Novotrack has always adhered to the principle of ensuring product quality and standardizing operations, creating an environmentally friendly, safe, and professional sports environment as its own responsibility. We strengthen the professional quality training of enterprise personnel, provide sincere service, and produce high-quality venues and durable sports surfaces.
We are conscientious operators and producers who always adhere to the "Law of the People's Republic of China on the Protection of Consumer Rights and Interests" and the "Product Quality Law of the People's Republic of China". We fulfill the ten obligations granted by the "Law on the Protection of Consumer Rights and Interests" for producers and operators, continuously improve product quality and service level, survive through quality, and seek development through reputation. We firmly commit to not producing or selling low-quality products.
This picture shows some low-quality prefabricated runway products, which have suffered serious aging and delamination
Novotrack Project - Hulunbuir Olympic Sports Center ten years later
Novotrack has painted the surface in a colorful rainbow, allowing people to enjoy a visual feast. We conduct honest business, promote honest business, and eliminate all business principles that violate honesty and safe consumption. We strictly implement the "three guarantees" regulations established by the state and provide excellent after-sales service. We strive to satisfy consumers and solve their problems, and willingly accept consumer supervision.
Novotrack listens to consumer opinions, continuously improves work and service quality, continuously improves regulations and systems that protect consumers' legitimate rights and interests, and allows consumers to be satisfied when purchasing and using products. We ensure quality, price, after-sales service, and measurement to create a harmonious consumer environment and operating environment through a completely open attitude.
As a business operator, Novotrack inherits the fine tradition of the Chinese nation's rejuvenation, which can only be achieved by promoting national prosperity and national strength. We shoulder the responsibility and mission of social progress and development and use honest operation to repay the whole society for the market operating environment created for us. We aim for harmonious development of the economy, harmonious consumer environment, and openly present the foundation for sustainable development and long-term business strategy.